Grange Physiotherapy in Rockingham provides a state of the art Clinic which delivers exceptional friendly, prompt and professional service providing you with the best in physiotherapy care. Our experienced staff focus on returning you to full function and mobility through hands on therapy and rehabilitation exercise.
Mobile Phones
Out of respect for others, please turn off your mobile phone.
Healing
Remember that healing and recovery takes time and not everyone heals at the same rate. If, at any time during your care, you do not feel that you are responding as well as expected we would ask that you discuss this with your therapist. We want you to get the most from your care at Grange Physiotherapy in Rockingham.
Excellence In Physiotherapy
In order to continue to provide the best, most up to date physiotherapy care available we travel periodically to conferences and seminars. To keep your progress on schedule we will attempt to give you appointments around those times or provide another highly qualified therapist to continue your care.
Financial Arrangements
Fees for private patients are due at the time of service. HICAPS and EFTPOS facilities are available at the front desk for automatic claiming through your private health fund. Workers Compensation, Motor Vehicle 3rd Party and Veteran Affair patient accounts will be sent directly to the appropriate insurance body. Medicare (EPC) clients are required to pay their bill and Medicare will reimburse through efpos.
Referrals
The referral of your family and friends is much appreciated as it assists in their own wellbeing and plays a vital role in the success of our business. We appreciate your feedback and your referrals.
Toilet Facilities
Are located on-site – please ask our front desk staff.
Appointment Scheduling/ Missed Appointments
Your therapist has decided on the best plan for your injury and it will heal best when you keep to this schedule. We ask that you schedule your appointments in advance for best results. Missed appointments will set you back in your recovery, we ask that wherever possible you keep all your appointments. Each consultation time slot that we book is dedicated to one client only. If an appointment must be changed, 8 hours notice is required. This allows other clients in pain the opportunity to take the cancelled appointment. A non-attendance fee will be charged if an appointment or exercise session is changed or cancelled within eight hours, or if the appointment is not attended. This fee is not covered by compensable bodies and must be paid by the client. People who repeatedly miss or reschedule appointments will regretfully be discharged from care as we realise you will not reach your health goals.
We thank you for valuing our time.
Parking
We have car parking for your convenience at both the front and the rear of the building.
Products
We stock an extensive supply of health products in the clinic. We can also order in specialised items on request. Please speak to your therapist regarding your needs.
Hydrotherapy/ Gym/ Pilates
We run regular hydrotherapy, gym and clinical pilates sessions through this clinic at our on-site gym and hydrotherapy off-site. Our rehabilitation gym is also available for independent use for our clients. Please ask your physiotherapist for further details.
The staff at Grange Physiotherapy in Rockingham look forward to working with you in getting your health back on track.
