What should I bring? Bring all relevant medical documents, x-rays and tests to your first consultation
What should I wear? Wear comfortable clothing so we can access the relevant body part (and surrounding areas) easily and without causing embarrassment.
How long does an appointment take? Initial appointments are generally 40 -50 minutes. Following appointments are approximately 20 minutes.
Do I need a referral? If you are a private patient, you don’t need a referral. If you are covered by work or car insurance, veterans or medicare, you will require a referral.
What should I wear for hydrotherapy? We suggest either a swimming costume or shorts and a t-shirt.
What should I bring to exercise classes? Bring water and a small towel. Closed shoes need to be worn with all gym equipment except pilates equipment and mat work.
Does Medicare cover Physiotherapy? Yes, but there are limitations. Only patients with chronic conditions & complex care needs that are being managed by their doctor under an Enhanced Primary Care (EPC) plan can claim Medicare benefits. Benefits can be claimed for up to five (5) allied health services in a calendar year from eligible allied health professionals (AHP) such as physiotherapists, occupational therapists, podiatrists etc. A gap is generally applicable.
Does Private Health Insurance cover Physiotherapy? Yes, but this will depend on the level of cover that you have chosen with your private health insurer. Members in health funds who have extras or ancillary type cover will normally have part of the cost of our fees rebated, but not the full amount. We encourage you to personally check with your fund regarding the amount of rebate that will be provided and any limits there may be before any treatments are commenced.
